Top 7 Ways A Knowledge Base Program Can Improve Your Office

One of your employees has just tried to print something and he/she gets a printing device error. The error says, “Out of paper.” Well the worker understands that the printing device is not out of paper and it does not have a paper jam. Well the original answer is to call technical support. But wait around. Hasn’t another person in the office seen this mistake before? Can it be corrected faster with the aid of a co-worker? In this article we will review 7 ways an understanding Base program can improve overall office communication.

1. The prevailing concern that to employ a Knowledge Base program is to keep an eye on software problems. Almost all offices have three dynamics with their software: Operating System, Productivity Software, and custom built software for your business. Entrusting all of your business computers to all of this software is definitely a fearless move. AN UNDERSTANDING Base program allows your employees to get into detailed information on a variety of software topics including; how-to(s), program mistakes, options and settings, hardware settings, and many others. 2. AN UNDERSTANDING Base program is ideal for storing… well, knowledge.

Quite often your workplace will have a worker that has been with the business for quite some time and then instantly submits their bi weekly notice for a variety of reasons. This employee takes most of his/her knowledge with them. This leaves other less up to date employees to fill their shoes. Not an easy task. It doesn’t need to be that way any more. With a Knowledge Base program, a worker can be asked to make at least one entry a week. When you have 5 employees, that is 260 entries in your Knowledge Base per year! 3. So how exactly does one define knowledge? AN UNDERSTANDING Base can be basically whatever you desire.

Quite often we have contact information, seller information, and insurance policies and methods stored in a huge selection of documents over the whole hard drive; or worse, documents all over the working office. AN UNDERSTANDING Base helps it be easy to have all that information in a single place. If the database has a solid internet search engine; a search can be completed in a couple of seconds.

  • The simplicity of Google makes people dumb
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4. Customer Relations. A Knowledge Base can improve customer relationships. Customers can now have advanced knowledge of polices and methods and well as product and service prices, and with a quick response from the worker. 5. More accurate answers. Often, you simply give up looking for the information and take your best figure at what you think the material contained.

While this may be acceptable to you some of the time, it might not be acceptable to the customer or client you are talking to. 6. Improve Office productivity. The same worker that had the “out of paper” mistake message discovered from the database that he/she needed to re-install the computer printer driver. Day This kept the employee twenty minutes out of the work. 7. Beat your competition.

The competition may have never even considered utilizing a Knowledge Base program at work. By having this basic idea and software set up, you shall be in a position to work smarter, save time, and cut costs. The competition will be left in the dirt! Research the best Knowledge Base software for your business. Knowledge Base(s), sometimes called Knowledge Management will come in many different tastes. Check out the vendors! Make sure they have a free demonstration or product information on their website.

Removing any plugins that are particularly sluggish. The P3 profiler plugin may be used to find sluggish plugins, but be sure you remove it after you use it because the plugin itself will slow your site. Performing other functions outside of WordPress. For good examples analytics, email, backups, or broken link checkers can all be done outside of WordPress.

Disabling plugins you merely use every once in awhile. For example the WordPress importer is a common one. If you aren’t using the plugin regularly, you can remove it and add it when you need it later. Avoid problematic plugins There are certain plugins that we’ve found really can slow down sites. I won’t point out specific plugins here because we are often going back and forth with plugin programmers to encourage them to solve issues.